RETURNS

LOFTWARE gives you 14 days cancellation period, valid from the day you receive the product. If you regret your purchase, LOFTWARE must be notified by submitting a relevant statement (Return Form - available below). The return form should be sent together with purchased goods no later than within 14 days after the day you received the product. We are not able to offer any returns for bespoke orders or any other order after cancellation period expires.

 

The Customer is required to return the goods in the same condition and quantity as it is received, which is also applicable to the packaging unless the change was necessary within the scope of ordinary management. The customer is responsible for the costs associated with returning the goods.

BESPOKE ORDERS

Because of bespoke nature of the product, we are not able to offer any returns on any furniture made to order.

RETURN ADDRESS

All returns should be made to the address below:

 

LOFTWARE

ul. Giuseppe Garibaldiego 10/12

42-200 Czestochowa

Poland

RETURN FORM

Please click on one of the files below to download LOFTWARE Return Form.

POLISH  VERSION

ENGLISH VERSION

CONTACT US

If you have any questions or comments regarding our return policy please contact us.

info@loftware.pl

Mon - Fri 11am - 5pm 

UNITED KINGDOM  -  +44 7599 471 392

POLAND  -  +48 576 610 100

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LOFTWARE SHOWROOM

Giuseppe Garibaldiego 10/12

42-200 Częstochowa

 Poland

LOFTWARE SHOWROOM

Galeria Polskie Meble,  Aleje Solidarnści

61-696 Poznań

 Poland

GIVE US A CALL

info@loftware.pl

UNITED KINGDOM   -   +44 7599 471 392

 POLAND   -   +48 576 610 100 

© 2019 LOFTWARE