PRIVACY POLICY

The administrator of Personal Data is: 

Lyn Group

ul. Leszno 7/7, 01-192 Warszawa

Poland NIP: 573 268 2639, Regon 382728547

 

Contact details of the Data Protection Officer:

info@loftware.pl

LOFTWARE COLLECTS PERSONAL DATA

When you visit loftware.pl, we automatically collect information about your use of the website, e.g. the browser you are using, search words you have used on the website, your IP-address and network location, and information about how you access our website. We collect this in order to optimise the user experience and functionality of the website. 

LOFTWARE COLLECTS PERSONAL DATA

Providing your personal data is voluntary, but necessary for the implementation of the contract or forwarding the information ordered, and in the case of an invoice, the data is processed on the basis of legal requirements.

Failure to provide data will have the following consequences like lack of possibility to perform the contract, lack of possibility to issue an invoice.

Consent to the processing of personal data it is collected only for the newsletter service or for contact purposes.

WHAT WE DO WITH INFORMATION WE GATHER

The purpose of collecting and using your personal information can be divided into two following categories:

1. There is some personal data that we need to know about you, in order to deliver our service and products to you,     e.g. identification and contact information like your name, address or email. We have to follow the current legislations at all times and therefore register and save relevant personal data. Thereby complying with tax and book keeping legislations.

2. There is some personal data that we would like to know about you in order to improve our services, communication and marketing, so we can offer you the best and most relevant information and service.

The administrator will not process your personal data in regard to Information about automated decision making, including profiling.

STORING & DELETION OF PERSONAL DATA

Your personal data will be deleted when is no longer relevant for the initial purpose for why it was collected, processed and saved. 

 

The period during which personal data will be stored is:

a) In the case of a registered online store customer, personal data will be processed until the time of de-registration;

b) In the case of placing an order for tax purposes, personal data will be processed for 5 years from the end of the tax year in which the last invoice was issued.

SHARING OF PERSONAL DATA

We do not sell, publish or in any other way forward your personal data to others, unless: it is necessary in order to deliver our service to you; It is necessary in order to comply with legislation; You have given us your consent to do so; It is part of collaboration with data processors, both in and outside EU.

The recipients of personal data will be:

a) Poczta Polska S.A.;

b) Courier companies;

d) In the case of orders from outside the EU, personal data will be processed by courier companies ensuring the execution of the order, in particular in the recipient's country.

YOUR RIGHTS

To get transparency about how we handle your personal information, we hereby inform you of your rights.

 

RIGHT TO ACCESS  -  You are at any time entitled to get access to any information we have regarding you, what our purposes with the registration is and from where we have obtained the information. You have the right to get a copy of the personal data we have on you. If you want a copy of your personal data, you need to send a written request to info@loftware.pl. You can be asked to document, that you are whom you claim to be. 

 

RIGHT TO CORRECTION  -  You have the right to get incorrect information about you corrected. If you find that LOFTWARE holds incorrect information about you, you are always welcome to write us an email so we can correct the information.

 

RIGHT TO DELETION  -  You have the right to get all or some of your personal information deleted by us if it does not conflict with another Polish law.

 

RIGHT TO LIMIT HANDLING OF PERSONAL DATA - You have the right to ask us to limit the handling of your personal data.

 

RIGHT TO OPPOSE  -  You have the right to oppose to our treatment of your personal data, with regard to direct marketing and profiling.

 

RIGHT TO REVOKE  -  You have the right to revoke your consent. If you wish to revoke your consent, please contact us at info@loftware.pl.

 

RIGHT TO COMPLAIN  -  You have the right to make a complaint to the Data Protector Office on info@loftware.pl.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

PROTECTION OF PRIVATE INFORMATION

We are totally committed to protecting the privacy of our website visitors and customers. LOFTWARE do not sell, share or transfer your personal information to any outside parties other than our third-party processors.

For the sole purpose of operating our business, suppliers or third party processors (such as credit card companies, customer service providers and shipping companies) may process your information, but only to the extent that it is needed to assist the LOFTWARE business.

COOKIES POLICY

When you visit loftware.pl we collect information about your activities on our website (for example by using cookies). A cookie is a small data file placed on your computer’s hard drive containing information about which parts of our website you have visited. We use cookies to personalise your online experience and to collect statistical data for the purpose of improving the buying experience on the website. Cookies are reliable files and they cannot execute program code, transmit viruses or be used to collect information about what you otherwise may use your computer for. We do not use cookies to store or collect personal information.

 

You are free to decline the use of cookies. Most web browsers permit you to delete or block cookies and to warn you and ask for your consent before cookies are stored. You can find help in your browser on how to set your browser to handle and possibly block cookies. If you do not wish to use cookies when visiting our online store this may affect your shopping experience, as we among other things use cookies to keep your shopping cart updated. The use of cookies is also necessary if you want to be able to place an order.

HOW DO WE USE COOKIES? 

We use cookies for the following primary purposes; functionality, web statistics, sales and advertising. We use the functional cookies to ensure that our online store is functioning as intended, which among other things includes that you are able to add items to your shopping cart, place an order, etc. We do not store any personal information and the cookies expire and no longer have any effect once you have closed your browser.

WHAT DO WE USE COOKIES FOR? 

We use services from Google (Google Analytics) to collect web statistics. Cookies from this provider among other things allow us to see which pages are visited, where the traffic comes from, etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns. 

Additionally, we use partners that help us to keep track of user activities, the profitability of online marketing and to deliver targeted online ads when you visit other websites. These services may use third-party cookies provided by our partners.

CONTACT US

If you have any questions or comments regarding our privacy policy please contact us:

 

info@loftware.pl

 

Mon - Fri 11am - 5pm 

 

UNITED KINGDOM  -  +44 7599 471 392

POLAND  -  +48 576 610 100

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* We respect your privacy and will not share your data.

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LOFTWARE SHOWROOM

Giuseppe Garibaldiego 10/12

42-200 Częstochowa

 Poland

LOFTWARE SHOWROOM

Galeria Polskie Meble,  Aleje Solidarnści

61-696 Poznań

 Poland

GIVE US A CALL

info@loftware.pl

UNITED KINGDOM   -   +44 7599 471 392

 POLAND   -   +48 576 610 100 

© 2019 LOFTWARE